"Beautiful painting. The service from Bibianna is second to none, I would definitely recommend 👌". M.W
Mary Williamson
"Delighted with our painting from Bibianna. Creates a striking welcome and a great talking point. From the selection process through to delivery, the service was great. The piece is person is stunning to look at. Happy customer!"
"The energy of his work is tremendous for me. "
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Everything you need to know about our artworks and services
Frequently Asked Questions
Welcome to Bibianna African Art Collective. We're committed to providing exceptional service, authentic artworks, and transparent communication. Below you'll find answers to common questions about our collection, shipping, authentication, and more. If you don't find what you're looking for, our gallery team is always happy to help—reach out anytime.
How do I choose the right size and placement for my artwork?
Selecting the perfect size and placement is crucial to creating visual impact and ensuring your artwork complements your space.
Sizing Guidelines:
Artwork should occupy 50-75% of wall space above furniture
For gallery walls, maintain 2-3 inches between frames
Eye level (57-60 inches from floor to center) is ideal for most spaces
Ensure adequate lighting to showcase the artwork
Consider the room's color palette and existing décor
Account for viewing distance and angles
Test placement with paper templates before hanging
Professional Guidance: Our curators offer complimentary consultations to help you select the perfect piece and placement for your space. We consider your room dimensions, lighting, aesthetic preferences, and investment goals. Email or call our gallery team to schedule a consultation.
Who are the artists and what makes your collection special?
Bibianna African Art Collective features work from established and emerging African artists. We're committed to supporting authentic African talent and ensuring fair compensation for creators.
Our Artist Network:
Carefully curated selection of contemporary African artists
Direct relationships with artists ensuring authenticity
Support for emerging talent alongside established masters
Transparent artist information with every purchase
Fair trade practices and ethical sourcing
What Makes Us Different:
Every piece is authenticated with certificates of authenticity
Direct artist partnerships eliminate middlemen
Detailed artist biographies and exhibition histories
Investment-grade artworks with documented provenance
Personalized curation and expert guidance
When you purchase from Bibianna, you're investing in authentic African art while supporting artists directly. Contact our gallery team to learn more about specific artists and their work.
Can I commission a custom artwork or work with your curators?
Absolutely! We collaborate with talented African artists to create custom pieces tailored to your vision and space.
Commission Process:
Share your concept, size preferences, color palette, and style
Our curators work with you to refine the vision
We connect you with the perfect artist for your project
Custom commissions typically take 6-12 weeks depending on complexity
Progress updates and final approval before delivery
Curation Services: Whether you're furnishing a home, office, or hospitality space, our expert team provides personalized recommendations. We consider your aesthetic, space dimensions, lighting, and investment goals to suggest artworks that enhance your environment.
Contact our gallery team to discuss your commission or curation needs.
What payment methods and financing options do you offer?
We accept all major payment methods to make purchasing art accessible and convenient.
Payment Options:
All major credit cards (Visa, Mastercard, American Express)
PayPal with Pay in 3 interest-free installments
Apple Pay and Google Pay
Bank transfers for large purchases
Security: All transactions are processed through secure, encrypted payment gateways with PCI DSS compliance. Your financial information is never stored on our servers.
For significant purchases or corporate acquisitions, we offer custom payment terms and invoicing. Contact our gallery team to discuss financing options tailored to your needs.
Do all artworks come with certificates of authenticity?
Yes, every artwork from Bibianna African Art Collective includes a certificate of authenticity. Each certificate details the artist name, artwork title, date of creation, medium, dimensions.
Our certificates serve as proof of authenticity and are essential for collectors. They document the provenance and ensure the value of your investment. All artworks are sourced directly from established African artists or reputable galleries with documented provenance.
Shipping, Authenticity & Care
Do you ship internationally and what are your shipping methods?
Yes, we ship worldwide to over 150 countries. We work exclusively with premium international couriers to ensure your artwork arrives safely and securely.
Shipping Methods:
Domestic (UK): 5-7 business days via tracked courier
European Union: 7-10 business days with full insurance
International: 10-21 business days depending on destination
All shipments include real-time tracking. We use quality packaging with acid-free materials, protective padding, and reinforced boxes to ensure your artwork arrives in pristine condition.
How are artworks packaged and what guarantees do you offer?
We treat every artwork with museum-quality care. Each piece is individually wrapped in archival-grade tissue and protective padding. Framed works are secured to prevent movement, and unframed pieces are rolled in acid-free paper.
Our Guarantees:
100% satisfaction guarantee on all purchases
Replacement or refund if artwork arrives damaged (see our return policy)
14 day return window for any reason
Certificate of authenticity with every purchase
Your investment is protected from the moment you order until it's displayed in your home.
How should I care for and display my artwork?
Proper care ensures your artwork maintains its beauty and value for generations.
Care Guidelines:
Keep pieces away from direct sunlight to prevent fading
Maintain stable temperature and humidity levels
Dust gently with a soft, dry cloth
For framed pieces, avoid touching the glass or frame
Store unframed works flat in a cool, dry place
Display Recommendations:
We offer professional framing services and personalized display guidance. Our curators can advise on frame styles, matting, UV-protective glass, and optimal placement for maximum visual impact. Contact our gallery team for a complimentary consultation on displaying your artwork.